Rules of the Tools
At PreciseBits our goal is 100% satisfaction. We believe in our products and are willing to stand behind them.
If you are not satisfied with the tools that you have received, for any reason, you can return any of our products back to us, in the original packaging, within 30 days of the invoice date, and we will refund your money*. All you have to pay for is the shipping and for any tools you do not return. It is as simple as that.
We have built our reputation on quality products and services that are delivered in a timely and cost effective manner. That's not going to change.
Inevitable fine print:
*If your payment was made with a credit card or PayPal, the 3% non-refundable processing fee that is charged to us by the credit card company will be deducted from your refund.
Carbide bits that have been used in any way will not be covered by this warranty, so please do not return used or broken tools.
To prevent chipping and other possible damage, all tools MUST be returned in the original packaging and MUST be accompanied by a copy of the original packing slip to insure proper handling and credit.
Failure to comply with these instructions may delay or eliminate any credit or refund.