Shopping on PreciseBits is
safe. When you place orders on PreciseBits, all of your order information,
including your card number and delivery address, is passed through our server.
Our secure server uses Secure Sockets Layer (SSL), which encrypts your order
information and transmits it to us. SSL technology, the industry-leading
standard, is designed to prevent someone other than PreciseBits from viewing
and downloading your information.
PreciseBits will not trade, rent or sell your
personal information, your survey responses or any other specific details about
you or your household that are collected by PreciseBits.com without your
authorization. We may provide aggregate statistics to reputable parties about
the visitors to our Site, but these statistics will not include any personal or
private information that identifies you.
Credit Card Orders
PreciseBits accepts Visa,
MasterCard, and American Express as payment. All orders are processed
through Our Merchant services terminal, and will show as PreciseBits
on your credit card statement. If the billing address does not match that which
is on file at the financial institution or if authorization is not given for any
reason, we reserve the right to cancel the order without notification, but we
will make all attempts to correct the issue before canceling an order.
Our Personal Check Policy
While we attempt to bank-approve personal checks for immediate shipment, this
may not always be possible and we may hold your order for 10-12 business days.
To ensure that your order is shipped as quickly as possible, please send a money
order, certified check or use your credit card. Business checks are treated as
regular personal checks. Customers whose checks are returned to us because of
non-sufficient funds will be charged $25.00 for handling in addition to the
amount of the check. If it becomes necessary for us to use an attorney or
collection agency, you will be responsible for all collection fees.
We accept most institutional purchase orders (military, government, schools
and universities). You can either FAX or mail your P.O.; however, if you are
faxing your P.O., we require that you also mail us the original. A simple
application for purchase order customers must be filled out before we can
process your order.
We backorder out-of-stock merchandise whenever possible unless you specify
that you do not want an item backordered. Certain sale merchandise, products
with uncertain availability, items priced under $10.00 and discontinued items
may not be backordered. We only charge shipping once per order and will not
charge you twice for orders containing backorders. (Oversized items may be more)
Backorders shipped to international addresses or via "Express"
shipping methods will incur special shipping charges with each shipment.
Canadian and International Orders
PreciseBits ships all over
the world. Please send payment in the form of an International Money Order in
U.S. Funds, or use your credit card. Under no circumstances will we falsify
invoices or shipping labels.
Many PreciseBits products,
which do not exceed box size restrictions, can be shipped to Canada and other
Complete instructions for returning merchandise are printed on the back of
your PreciseBits invoice.
Please carefully read those instructions if you need to return an item. We will
accept merchandise for return that was purchased from PreciseBits
within 30 days of receipt. There is no restocking fee for unopened returns. The
merchandise must be in new and unused condition and in its original
packaging. We do not accept returns via COD or billed to PreciseBits
in any way.
If the item you wish to return is inoperable, but has no apparent damage, it
is considered defective. The instructions on how to handle this type of return
will vary, since some manufacturers insist on handling defects directly.
Defective merchandise may be returned to us as long as it is in new and unused
condition. Used, defective merchandise should be returned directly to the
manufacturer for warranty repair or replacement.
If you can determine that a product is defective before using it, we may be
able to accept it back for exchange or refund; however, we suggest that you call
us before taking any action.
Damaged merchandise includes items that have been damaged in shipping. If a
shipment arrives at your door with apparent shipping damage, please refuse the
delivery. If you have already accepted delivery and then find shipping damage,
please call or e-mail us immediately. Save all packaging material and paperwork;
do not throw anything away! If you attempt to return the merchandise yourself,
you will jeopardize our chances of making a claim, and you may not receive
credit for the return.
Limits of Responsibility
We accept no responsibility for damage and/or loss of materials or tools
incurred during operation of a CNC machine. In most cases it is very difficult
or impossible to determine whether damage was actually due to some type of
equipment failure or to operator error. Also, we cannot be held responsible for
any purchased components that are incorporated into CNC systems or problems
caused by incompatibility between CNC components and out tools.
Any consequences arising out of the purchase or resale of merchandise
purchased from PreciseBits is
the responsibility of the seller, not PreciseBits.
Also, please note that most items we offer are intended for use in the USA.
International radio frequency and electric current requirements are the
responsibility of the buyer. Under NO CIRCUMSTANCES will PreciseBits
be held responsible or liable for damages incurred directly or indirectly from
the operation or construction of any product sold of produced by PreciseBits.
It is the operators responsibility to safely operate any equipment or tools. If
you feel you cannot do this, return your items unopened.
Price and/or Description Changes
All prices, pictures and descriptions on this site and all other PreciseBits
publications are subject to change. PreciseBits
maintains no responsibility for inadvertent errors. In the event of
typographical errors on our site or in our publications, PreciseBits
reserves the right to cancel or refuse orders at its sole discretion. Please
contact us within 30 days regarding price or promotion discrepancies. PreciseBits
sells to many hobby shops across the world, and is not responsible for their
individual pricing practices.