At PreciseBits our goal is 100% satisfaction. We believe in
our products and are willing to stand behind them.
If you are not satisfied with the
tools that you have received, for any reason, you can return any of
our products back to us, in the original
packaging, within 30 days of the invoice date, and we will refund
your money*. All you have to pay for is the shipping and for any
tools you do not return. It is as simple as that.
We have built our reputation on
quality products and services that are delivered in a timely and
cost effective manner. That's not going to change.
Inevitable fine print:
your payment was made with a credit card or PayPal, the 3%
non-refundable processing fee that is charged to us by the credit card company
will be deducted from your refund.
Carbide bits that have been used in any way will not be covered by this warranty, so please do not return used or broken tools.
To prevent chipping and other possible damage, all tools MUST be returned in the original packaging and
MUST be accompanied by a copy of the original packing slip to insure
proper handling and credit.
Failure to comply with these instructions may delay or eliminate any credit or refund.